Run your own off-grid power business
Your brand, your team, your customers — on the platform that runs eCandle.
eCandle Grow is the platform behind eCandle, opened up to partner companies. You get your own space to sell power and services from eCandle devices: your own web address, your own admin console, your own operators and staff, and payments that go straight to your wallet.
You don't build anything. Pick from ready-made ways of selling power, set your prices, and start.
| Role | Uses | Does |
|---|---|---|
| Your company admin | Admin console | Chooses services and prices, sets the payment wallet, adds operators, sees all sales, confirms cash, runs reports. |
| Operator (site owner) | Operator console | Runs a site: sells, signs customers up to plans, collects cash, takes devices back, handles repairs, manages the team. |
| Cashier | Operator console → Serve | Takes orders and cash, hands devices out and takes them back. |
| Technician | Operator console | Installs devices and handles repair tickets. |
| Customer | Pay page (scan the sticker) | Pays for power, buys days or instalments, reports a problem. |
| eCandle | Behind the scenes | Sets up your space, supplies and configures devices, keeps devices and software up to date, supports your team. |
Each service shows a label in your console: Selling, Ready to sell, or Set up first — with exactly what is still missing (for example a wallet, an operator or a suitable device).
Each service is a ready-made way of selling, with its own rules for pricing, delivery and refunds. You set the prices; the rules come with the service. Change a price at any time — sales already made and plans already signed keep their price.
| Code | Service | Customers get | How it works |
|---|---|---|---|
| A · Power on site | |||
| A01 | Pay per service | One service on the spot, like a phone charge | Staff take cash and mark it done. Sell packs too, for example 10 charges. |
| A02 | Pay for time | Power from a device for minutes, hours or days | The customer scans the sticker and pays online, or pays cash to staff. The device turns on by itself. |
| B · Device rental | |||
| B01 | Short rental | A whole device for hours, days or a week | Rent and deposit in cash. The device runs for the time paid. Checked on return, deposit back. |
| B02 | Home prepaid | 7 or 30 days of power at home | Pay one period at a time, online or cash. Stop paying and the power stops — nothing is owed. |
| B03 | Shop subscription | Power for a shop by the week or month | Like home prepaid, with your own terms for shops. |
| B04 | Booked rental | A device for an event or a stall, booked ahead | Booking fee now; the rest and the deposit on the day. No double bookings. Free cancellation up to a time you set. |
| B05 | Backup cover | Backup power for named loads | Monthly fee. When the power goes, staff respond and can lend a spare device. A late response adds free days. |
| C · Charging and swaps | |||
| C01 | Charging station | Their own phone or device charged | Staff log the item in and hand it back when charged. |
| C02 | Swap for a full one | Bring back an empty device, take a charged one | Deposit once, a fee per swap. Devices only go out with enough battery. |
| C03 | Delivery | A device brought to the door, or collected | Fee by delivery area. The person who receives it signs. |
| D · Bundles | |||
| D01 | Power and appliances | A device with lights, a fan or a radio | Rented as a kit; the total load is checked. Missing or broken items are charged from the deposit. |
| D02 | Service point | A pack, such as phone charges plus Wi-Fi hours | One price for the pack. Each service is used separately, at any of your sites. |
| D03 | Pay per result | Results such as printed pages | Paid per result. Staff record proof and a photo. Failed results are redone free. |
| E · Organisations | |||
| E01 | Multi-site customer | One agreement for many sites of a chain or NGO | Each site is checked before billing starts. Monthly statement; payments recorded. |
| E02 | Member allowance | A school or group pays; members use an allowance | Members get a number and use it at any site. When someone leaves, unused uses go back to the group. |
| E03 | Community lending | Members of a co-op borrow devices in turn | One device per member at a time, a fair monthly limit, and a queue. |
| E04 | Sponsored power | A sponsor pays part of the price | The customer pays the rest. The budget is tracked and you see what the sponsor owes. Or fund a social price yourself. |
| F · Rent to own | |||
| F01 | Pay to own | A device paid off in instalments | Optional down payment. On while paid; unlocked for good when paid off. |
| F02 | Rent, then buy | A rental with the choice to buy | Part of the rent paid counts towards the price. Buy at any time. |
| F03 | Buy with care plan | The device outright, plus monthly care | Unlocked for good at once. Care plan paid monthly; stopping it never turns the device off. |
Five more services are in the catalog for reference only: pay for running time and pay per kWh (these need metering hardware), and mini-grids, on-site power contracts and battery services (engineered projects).
Options add to the services above. Your console only shows the options that fit each service.
| Option | What it does | Works with |
|---|---|---|
| Payment methods | Stablecoins straight to your wallet, and cash through your staff. | All services |
| Packs and memberships | Sell a number of uses in advance, valid for a period, usable at any of your sites. | Pay per service, charging station, pay per result |
| Busy hours and seasons | Charge more or less at certain hours or dates, in your time zone. | Pay for time, pay per service, charging, short rental, swaps, kits |
| Deposits and damage | Take a deposit. Only an owner can keep part of it, with a reason. | Rentals, bookings, swaps, kits |
| Delivery and return elsewhere | Delivery by area; customers can return at another of your sites. | Rentals, swaps, kits |
| Staff commission and site fee | A share of each sale for the staff member and the host site, with monthly totals. | Cash services, rentals, bookings, swaps |
| Groups and organisations | Organisations pay for their members; one agreement for many sites. | Multi-site, allowance, lending |
| Sponsors and social price | A sponsor — or you — pays part of the price, up to a budget. | Pay per service, charging, pay per result |
| Service guarantee | Promise a response time. A late response adds days automatically. | Backup cover, care plans |
| Trial and upgrade | A cheaper first period. Upgrade prepaid or rental customers to pay-to-own, with what they paid counting towards it. | Payment plans |
| Co-funding | A partner pays for devices and gets a share of their income back, up to a cap. You see what you owe. | Any of your devices |
A base fee plus usage needs metering hardware and isn't offered on the current device.
Pay per service and charging station, with packs for regular customers and a service point pack (charges plus Wi-Fi). Add evening prices and a commission for stall staff.
Home prepaid with a cheap trial week. When a customer is loyal, upgrade them to pay to own — what they paid counts towards it.
Shop subscription for daily power, and backup cover with a promised response time for clinics and offices that can't be without power.
Booked rental with delivery and a deposit; power-and-appliance kits with lights and fans.
Member allowances and community lending for groups; one agreement for multi-site customers; sponsors to cover part of the price.
Pay to own or rent-then-buy plans, with co-funding from a microfinance or community fund that is repaid from device income.
No. Digital payments go straight to your wallet. Cash stays with your team until they hand it in to you.
Yes, at any time. Sales already made and plans already signed keep their price.
The power stops when the paid time ends. On pay-to-own plans, the plan shows as overdue after the grace days and the operator gets a follow-up task.
No. Each operator sees their own site. You see everything in your company.
A wallet on a supported network, at least one operator, and eCandle devices. Your eCandle contact helps with the rest.
To get started, talk to your eCandle partner contact.